Customer Marketing Intern

  • Location: Cardiff
  • Job Type: Permanent
Role Overview: Customer Marketing Intern (6 Months)
Team: Customer Marketing - Cash & Carry
Line Manager: Matt Lewty - Customer Marketing Manager
We also spoke to Matt Knight ( Channel Marketing Manager)
The Opportunity
This is a 6-month internship within a fast-paced FMCG environment, supporting the Customer Marketing team across the Cash & Carry channel. The role offers exposure to large-scale projects, product launches, and high-impact brand activations within one of the UK's biggest commercial channels.
This is a hands-on role where no two days are the same - ideal for someone eager to learn, highly organised, and confident in a dynamic environment.
Key Responsibilities
  • Support delivery of shopper and trade marketing activations
  • Coordinate with marketing agencies on campaign execution
  • Assist with briefing processes and campaign rollouts
  • Manage POS and branding materials (production, collation, and distribution to depots)
  • Liaise with internal teams (sales, marketing, etc.) to ensure alignment on upcoming activity
  • Support depot visits and trade shows
  • Handle administrative tasks including tracking assets, timelines, and campaign elements
  • Conduct regular check-ins with agencies and suppliers (e.g. printers)
What You'll Be Working On
  • Major campaigns within the Cash & Carry channel (a key focus area for the business)
  • New product development (NPD) launches in the UK market at pace
  • Brand activations, including:
    • A well-known Jamaican RTD/fortified wine brand with strong UK presence
    • Partnerships with a large DJ coming up and the Jamaican football team
    • Campaigns targeting Gen Z and youth culture, if someone is tapped into this it is a bonus
  • Large-scale cultural events such as Notting Hill Carnival
This role offers the opportunity to see campaigns come to life in-store, making it highly rewarding and tangible.
Ideal Candidate Profile
  • Highly motivated, eager, and enthusiastic
  • Strong drive and determination - attitude is more important could outweigh experience
  • Organised with excellent attention to detail
  • Confident communicator, able to work cross-functionally
  • Hands-on and proactive - someone who enjoys "doing the doing"
  • Comfortable in a fast-paced, ever-changing environment
  • Creative thinker with a willingness to challenge ideas
Experience
  • If someone has come from agency side then this could work
  • Candidates with freelance or agency internship experience are highly desirable
  • Previous success has been seen with agency interns transitioning into similar roles
Team & Culture
  • Collaborative environment with multiple internal teams
  • Opportunity to learn from a highly experienced team
  • Requires someone who will integrate well with Matt and the wider team
Salary
  • £102 day rate, but could look at someone who is Approx. £28,000-£30,000 pro rata (potentially attractive to candidates considering a move from agency to client side)
Interview Process
  1. Initial conversation (Teams)
  2. Second stage:
    • Small task and/or creative presentation
    • Final stage likely face-to-face
Additional Notes
  • Strong interest in shopper/trade marketing is important
  • Interest in UK youth culture is a bonus (adds fresh perspective)
  • This is a varied, high-energy role with significant learning opportunities
  • Definitely not a role where you'll be bored
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Claire
Owen

LEADER OF VISION AND VALUES